Support & Contact
Have a question about your account, a purchase, or streaming? Our support team is here to help.
Frequently asked questions
How do I watch a live event?
Create a free account, then subscribe or buy a pay-per-view ticket for that event. Open the event page at start time and press play. Streams work in the browser on phone, tablet, and desktop — no app required.
What is the difference between a subscription and pay-per-view?
A Sporteo.tv subscription includes live events, replays, and the on-demand library for the billing period. Pay-per-view is a one-time ticket for a single event if you do not want a membership.
The stream is buffering or looks low quality. What can I do?
Pause for a few seconds to let the player buffer, then resume. Use a stable Wi-Fi or wired connection, close other video apps, and try another browser if needed. If the problem continues, email support with the event name and your device.
How do I manage or cancel my subscription?
Sign in and open Dashboard → Subscription. You can switch plans or cancel renewal there. Access continues until the end of the current billing period.
I cannot sign in to my account. What should I try?
Use the same email you registered with and reset your password from the sign-in page if needed. Check spam for the reset email. If you still cannot get in, contact support@sporteo.tv from the address on the account.
How do billing and refunds work?
Email support@sporteo.tv with your account email and order details. Refund eligibility is described in the Terms of Service. We typically respond within 24–48 hours.
Billing & Refunds
For billing disputes or refund requests, email us at support@sporteo.tv with your account email and order details. Refund eligibility is described in our Terms of Service.